Privacy Policy

1Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site and through the Service includes:

• Personal Data: Personally identifiable information, such as your name, email address, and other contact details that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service, such as submitting prompts, feedback, or contacting support.
• Usage Data: Information automatically collected when you access and use the Service, such as your IP address, browser type, operating system, access times, pages viewed, prompts entered, generated content, and the referring URL.
• Payment and Credit Data: Information needed to process purchases, credit balances, order history, fraud prevention, and payment support. Card details are handled by payment processors and tokenization providers rather than stored as raw card numbers by us.
• Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Service and improve your experience.

2How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Provide, operate, and maintain our Service.
• Improve, personalize, and expand our Service.
• Understand and analyze how you use our Service.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (with your consent, where required).
• Process your transactions.
• Find and prevent fraud and abuse.
• Ensure compliance with our Terms of Service and legal obligations.

3How We Share Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, customer service, and marketing assistance.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information.

4Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5Data Retention and Deletion

For privacy and storage reasons, generated images and videos are normally retained for a limited period, typically around 30 days from creation, so you can view, download, or delete them from your history.

Our retention policy applies to:

• Generated Content: AI-generated images and videos may be automatically deleted after the retention period.
• Account Data: Account, order, credit, fraud-prevention, support, and compliance records may be retained longer when needed to operate the Service, resolve disputes, prevent abuse, or comply with law.

Gen.Porn does not permit user image uploads. If a prohibited photo, video, screenshot, or likeness file reaches our systems through an old client, direct API call, or other unintended path, we may block, delete, or quarantine it without notice and may restrict the account involved.

6Your Rights and Choices

Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have certain rights regarding your personal information, such as:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the contact information provided below.

You may opt-out of receiving marketing communications from us by following the unsubscribe link or instructions provided in any email we send.

7Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8Children's Privacy

Our Service is not intended for anyone under 18 or under the legal age required to access adult content in their jurisdiction. We do not knowingly collect personal information from minors. If you believe a minor has used the Service or provided personal information, contact us so we can take appropriate action.

9Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Through our Discord community: discord.gg/dFhYUfhdA8
• By email: contact@gen.porn
• By visiting the support page on our website.